Warranty

Conditional Warranty

Sine Qua Non Technology Holdings, (SQNTH) has designed and constructed this equipment with high quality components and material. All products are soak tested for 48 hours and then inspected before leaving the factory. All SQNTH products are warranted for one year from the date of purchase by the end user, to be free from component and manufacturing defects under normal intended use. Battery Products are covered by warranty for 90 days under the same terms.

The following are not covered.

Damage resulting from a collision with any object, Acts of God, water, sand, dirt, exposure to weather conditions, battery leakage, theft, misuse, abuse, improper use of electrical source and or battery chargers, appearance items, antennas, jacks, sockets, switches and cables do not form part of the conditional warranty. This warranty does not include the cost to remove or acquire the product or accessory in any form.

Software

Where software discrepancies are identified and or operational bugs are found. These should immediately be brought to the attention of SQNTH. The warranty is limited to the rectification of the discrepancy or bug by software upgrade, and should not exceed the original operational and technical specification as defined in the “Operational and Technical Manual” for each product.

Void

The warranty shall be void if there is evidence of misuse, abuse, alteration, incorrect installation, attempts to reverse engineer, or unauthorized repairs. SQNTH assumes no liability for any consequential or 3rd party damage caused by the installation, use, or misuse of this equipment to any persons, entities or other

components.

Warranty Approval

Upon approval by SQNTH the warranty repair covers all materials and labor, but does not include any freight, customs brokerage or other handling charges that may be incurred to deliver and return the defective item to the factory.

The warranty is limited to and at SQNTH’s sole discretion to repair, or replace with a new or reconditioned unit, within the warranty period any unit returned, freight prepaid, to the factory.

This warranty is in lieu of all warranties, expressed or implied, including any warranty of merchantability or fitness, and of all other obligations or liabilities on the part of the seller.

SQNTH reserves the right to make changes, additions, or improvements in software and design to its equipment without obligation to install such additions or improvements in equipment theretofore manufactured. However where software upgrades are available they will be posted on our internet site and will be free of charge.

Return Materials Authorization

A return materials authorization (RMA) Number is required for all returns to the factory. All equipment returned to the factory must be shipped prepaid. Mark all packages and documents “SOUTH AFRICAN MANUFACTURED EQUIPMENT RETURNED FOR REPAIR” and include the RMA number.

Post Warranty Guidelines

A return factory flat rate repair service will be provided after the 1-year period.